PRIVACY POLICY

This Privacy policy only concerns Paradise Island customers and users of our online services.

 

We ensure that your privacy is protected when using our services. This Privacy Policy (“policy”) applies to information that is collected by Island Fashion Co., Ltd (Business License No.0315426031). This policy applies only to information collected at myparadiseisland.co and any location where the policy is posted (collectively, the “Sites”). Any changes we have made to this Privacy policy can be found by visiting us online. When we do make changes, we will update the “Last Updated” date below.

 

The Island Fashion Co., Ltd company is responsible for your personal data. By using the Sites, you consent to the transfer of your data overseas and across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. The laws governing data in your home country may differ from those in the countries to which data is transferred. By accessing and using the Sites, you consent to the transfer of your data in this manner.

 

How do we collect information

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

 

Why do we collect such personal information

 

We collect such Non-personal and Personal Information for the following purposes:

  • To create your personal account at hm.com (e.g. your name and email address)

  • To process your orders (e.g. your name, address, phone number)

  • To be able to send text message notifications of delivery status (e.g. your mobile phone number)

  • To be able to send you marketing offers such as newsletters and our catalogues (e.g. your email address, your name and your postal address)

  • To be able to contact you in the event of any problem with the delivery of your items (e.g. telephone number, address)

  • To enable us to answer your queries and to inform you of new or changed services (e.g. your email address)

  • To notify the winners in promotions (e.g. your email address, name, home address and telephone number)

  • To be able to analyze your personal data to provide you with relevant marketing offers and information (e.g. name, buying habits)

  • To be able to validate that you are of legal age for shopping online (e.g. date of birth)

 

We will only keep your data for as long as necessary to carry out our services to you or as long as we are required by law. After this your personal data will be deleted. We cannot remove your data when there is a legal storage requirement, such as book keeping rules or when there is a legal ground to keep the data, such as an on-going contractual relationship.

Non-personal data is used as described above and in other ways as permitted by applicable laws, including combining non-personal data with personal data.

 

What type of information do we collect

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

“Personal data” is information that identifies you personally, such as your name, address, telephone number, email address, and sometimes your Internet Protocol (IP) address. We may collect this information when you create a profile on our Sites, visit our Sites, or complete a purchase.

“Non-personal data” can be technical in nature. It does not identify you personally. Examples of non-personal data include the following:

  • Cookie -- A “cookie” is a small text file that is saved to and during subsequent visits, retrieved from, your computer or mobile device. We uses cookies to enhance and simplify your visit. We do not use cookies to disclose information to third parties. There are also third-party cookies on our Sites, which we use to collect statistics in aggregate form in analysis tools such as Google Analytics and Optimizely. Some of these cookies may track your behavior across multiple websites. There are two types of cookies persistent and temporary (session cookies). Persistent cookies are stored as a file on your computer or mobile device for a time period no longer than 24months. Session cookies are stored temporarily and disappear when you close your browser. We use persistent cookies to store your shipping country and shopping bag unless you log in. We use session cookies when to check whether you are logged in or not. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. However, please note that if you choose to disable cookies, you will not be able to take advantage of all features.

  • Web Beacons (also known as "clear gifs," "web bugs" or "pixel tags") -- "Web Beacons" are tiny graphics with a unique identifier, similar in function to cookies, and are used to allow us to count users who have visited certain pages of the Sites and to help determine the effectiveness of promotional or advertising campaigns. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are embedded invisibly on web pages.

  • Demographic Information -- "Demographic Information" may be your gender, age, zip code, geolocation data and interests, which you voluntarily provide to us on and through the Sites. We use this information to provide you with personalized services and to analyze trends to ensure the information provided by the Sites meet your needs. Please note that we also consider aggregated information, which is not personally identifiable, to be non-personal data.

 

The above list provides an example of the non-personal data that is collected via the Sites.

 

How do we store, use, share and disclose your personal information

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.


All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Who has access to the data

 

We do not sell your information to third parties. We do, however, share data with third parties when necessary to fulfill a transaction, complete a service, for administrative purposes, or when required by law. Any data that is forwarded to third parties is used to meet Island Fashion Co., Ltd commitments to you. We may also supply your personal data to organizations such as credit reference or debt collection agencies for the purposes of credit checks, identity checks, monitoring credit rating and debt collection. Additionally, we will share your data if such sharing is required by law or to protect against potential or suspected fraud. Also, if Island Fashion Co., Ltd undergoes a merger, corporate reorganization, or all or part of our assets are sold or acquired by another party, your personal data may be shared. If you do not want us to share your personal data in these manners, please do not provide it to us.

 

How do we protect your data

 

No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. That said, once we receive your transmission, we have technical and organizational measures in place to help protect your data from loss, manipulation and unauthorized access, etc. We continually adapt our security measures in line with technological progress and developments. At myparadiseisland.co we protect your data using encryption using Secure Sockets Layer (SSL). SSL is a function that encrypts all information sent between buyer and seller, including card information, so that card details cannot be read by external parties.

For card purchases we work with an authorized payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details in line with the PCI DSS requirements. When you pay by card we reserve the right to carry out an identity check.

 

Your account information

 

You can access your personal account to update your personal data. Please note, however, that your personal account information is protected by your user name and password. It is your responsibility to maintain the security of your username and password as any actions taken while logged into your account will be your responsibility.

 

How do we communicate with you

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Links

 

The Sites may include links to other websites which don't fall under our supervision. We cannot accept any responsibility for the protection of the privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.

 

E-mail Opt-Out

 

We communicate with users who subscribe to our services on a regular basis via email. For example, we may use your email address to confirm your request, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature rather than promotional.

However, we provide you the opportunity to exercise an opt-out choice if you do not want to receive other types of communication from us, such as emails or updates from us regarding new services and products offered on the Sites. The opt-out choice may be exercised by ticking or un-ticking the appropriate box if such checkbox is available at the points where personal data is collected or by contacting us. We will process your unsubscribe as soon as possible, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed. You also may opt-out of receiving such emails by clicking on the "unsubscribe" link within the text of the email.

 

Text messaging

 

By using the Sites and providing your mobile phone number, you hereby consent to receive autodialed and/or pre-recorded telemarketing calls and text messages from or on behalf of us at the mobile number that you provide at sign-up. You understand that consent to receiving messages on your mobile device is not a condition of purchase and understand that message and data rates may apply. Additionally, should you choose to stop receiving such messages, you can contact us directly at admin@myparadiseisland.co

 

How can you withdraw their consent

 

If you don’t want us to process your data anymore, please contact us at phone number +84 94476 0990 (English) or +84 886488017 (Vietnamese) or send us mail to admin@myparadiseisland.co

 

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

What are you rights

 

You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant you can ask to have the information corrected or removed. You can withdraw your consent to us using the data for marketing purposes at any time (i.e., sending catalogues, Newsletters or offers).

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at admin@myparadiseisland.co

Effective Date: 25 July 2018

Last Updated: 08 Dec 2018

HOTLINE
+84 94476 0990 (English)

+84 8864 88017 (Tieng Viet)

E: admin@myparadiseisland.co

BUSINESS HOURS

Monday - Sunday

10:00 - 18:00 Vietnam Time

03:00 - 11:00 GMT 


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Business License No.0315426031

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